Shipping & Returns

Shipping

We ship worldwide but please note that there are restrictions on certain products and others cannot be shipped to international destinations.

We use UPS and FedEx for most shipments within the United States and items are shipped directly from our warehouse in Pinellas Park, Florida.

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund, not including shipping costs and there is a 15% restocking fee. Custom orders are NON-REFUNDABLE.

You should expect to receive your refund within seven business days after we receive the item back to our warehouse.

To begin a return, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.